Site policy · Updated 1 September 2026
Terms of Service
1. Agreement and scope
These terms govern use of trelvon.info, operated by Trelvon Health Ltd. By browsing the website, you agree to use it lawfully and respectfully. If you do not accept these terms, please stop using the site.
2. Editorial material
Articles are general information for adults over 40 in the UK. They are not personal guidance and should not be treated as a substitute for a conversation with a qualified professional. Trelvon may revise, correct or remove material without notice.
3. Acceptable use
You must not interfere with the website, attempt unauthorised access, upload malicious code or use content to mislead another person. Automated access should respect ordinary technical limits. We may restrict access where misuse threatens readers or the service.
4. Intellectual property
Unless noted otherwise, text, layout and original graphics belong to Trelvon Health Ltd. You may read and share a link for private, non-commercial purposes. Reproduction of substantial sections requires written permission.
5. Links
Links may help readers find additional information, but their presence does not mean Trelvon endorses another site. External content is outside our control and may change after publication. Readers should review the terms of any linked service.
6. Availability
We aim to keep the website available, but access may occasionally be interrupted for maintenance, security or circumstances outside our control. We do not promise that every page will be error-free at all times.
7. Responsibility
To the extent permitted by law, Trelvon is not responsible for loss arising from reliance on general editorial material or interruption of the site. Nothing in these terms limits a liability that cannot lawfully be limited.
8. Privacy
Our Privacy Policy and Cookie Policy explain how information and browser preferences are handled. Those documents form part of the site’s information framework and should be read alongside these terms.
9. Changes
We may update these terms when the website, law or editorial process changes. The revision date will be shown on this page. Continued use after an update means the revised terms apply to future visits.
10. Governing law and contact
These terms are governed by the law of England and Wales, subject to applicable consumer protections. Contact Trelvon Health Ltd at 29 Broadgate, Coventry CV1 1AA, 024 7946 1414 or [email protected]. Office hours are Mon–Fri 9:00 AM – 5:00 PM GMT.
8. Scope and account-free access
These terms apply to ordinary browsing, sharing of links, contact messages and newsletter participation on trelvon.info. Most pages can be read without an account, and Trelvon does not require readers to create a profile to access editorial material. The same duties of lawful and respectful use apply whether access is direct or through a linked page.
- a. Do not submit another person’s information without a proper basis.
- b. Check that messages are accurate and relevant before sending them.
- c. Keep any access details or private correspondence secure.
9. Submissions and communications
When you send a message, you confirm that it is relevant to the enquiry and does not knowingly infringe another person’s rights. Trelvon may retain correspondence as described in the privacy policy and may use it to answer the enquiry or improve site administration. Sending a message does not transfer ownership of your ideas or create a promise that the material will be published.
We aim to acknowledge ordinary contact within five working days. If a response requires source checking, technical investigation or input from a supplier, a fuller response may take up to 30 days.
10. Complaints and dispute resolution
Concerns about the website should first be sent to [email protected] with the relevant page address and a clear description of the issue. Trelvon aims to acknowledge a complaint within five working days and to provide a substantive response within 30 days. We will consider corrections, accessibility issues and technical reports in a proportionate way.
These terms do not prevent a consumer from using any statutory rights or complaint route available under UK law. If a dispute cannot be resolved informally, the parties may discuss an appropriate alternative resolution route before court proceedings.
11. Changes and dated review
We may update these terms when the website, editorial scope or legal requirements change. The current version is dated 1 September 2026, and material revisions will be accompanied by a new date and a short explanation. Continued browsing after an update indicates acceptance of the revised terms only to the extent permitted by law.
The next routine review is intended within 12 months. Earlier wording remains relevant to activity that occurred while it was published, subject to any mandatory legal requirement that applies at the relevant time.
12. Governing law and contact
These terms are governed by the law of England and Wales, unless mandatory consumer protections require another approach. The courts of England and Wales will have jurisdiction, subject to any rights a consumer may have to bring a claim elsewhere. This clause is intended to provide a clear starting point for resolving questions about use of the website.
Contact Trelvon Health Ltd at 29 Broadgate, Coventry CV1 1AA, telephone 024 7946 1414 or [email protected]. We aim to respond to terms enquiries within five working days and will explain if a detailed response requires additional time.
13. Communications and privacy
Use of contact forms and newsletter tools is also governed by the privacy and cookie policies. You should provide only information relevant to your enquiry and should not submit confidential material through a general form. Trelvon may retain correspondence, moderate messages and remove communications that are unlawful, abusive or unrelated to the service.
We aim to acknowledge ordinary messages within five working days. A response may take up to 30 days when it requires a record search, supplier response, accessibility review or technical investigation. We will explain where additional time is needed.
14. Content permissions and attribution
Unless noted otherwise, text, layout and original graphics belong to Trelvon Health Ltd. You may read and share a link for private, non-commercial purposes, provided the source and context are not misleading. Reproduction of substantial sections, scraping or adaptation for publication requires written permission.
Third-party names, embedded services and linked resources remain subject to their respective owners’ terms. A link provides convenience only and does not transfer ownership, endorsement or a licence to reuse another provider’s material.
15. Complaints, accessibility and dispute resolution
Concerns about content, accessibility, technical operation or these terms should be sent to [email protected] with the relevant page address and a clear description. Trelvon aims to acknowledge a complaint within five working days and provide a substantive response within 30 days. We will consider reasonable accessibility requests and may ask for a non-sensitive description of the barrier so it can be reproduced.
These terms do not prevent a consumer from using statutory rights or an available complaint route under UK law. If a dispute cannot be resolved informally, the parties may discuss an appropriate alternative resolution route before court proceedings. Nothing in this section removes a right that cannot lawfully be excluded.
16. Review history and contact
These terms were reviewed on 1 September 2026. The review added detail about communications, permissions, accessibility, complaint handling and response times without changing statutory rights. Material future revisions will be dated and accompanied by a short summary, while the latest version will remain available on this page.
Questions may be sent to Trelvon Health Ltd, 29 Broadgate, Coventry CV1 1AA, telephone 024 7946 1414 or [email protected]. We aim to respond to terms enquiries within five working days and will explain if a detailed response requires additional time.